Privacy Policy.

Last updated: [ DATE ]

Who we are

This website is operated by GWV Brickwork Ltd (“we”, “us”, “our”), a specialist bricklaying contractor based in London. We are committed to protecting the privacy of anyone who contacts us or uses this website.

If you have any questions about this policy or how we handle your information, you can reach us at:

• Email: office@gwvbrickwork.co.uk
• Phone: 07957 385 230
• Address: Admirals Offices, Main Gate Road, The Historic Dockyard, Chatham, ME4 4TZ

What information we collect

We only collect the information you choose to give us. When you get in touch — through the contact form on this website, or by emailing or calling us — we may collect:

• Your name
• Your company name (if provided)
• Your email address and phone number
• Any details you include about your enquiry or project

We do not track your browsing or build any profile of you. The website does not collect personal information automatically in the background.

How we use your information

We use the information you provide solely to:

• Respond to your enquiry and discuss your requirements
• Provide quotes and carry out our services where we go on to work together
• Keep a record of our correspondence with you

Our lawful basis for processing this information is our legitimate interest in responding to and managing enquiries, and — where relevant — taking steps at your request before entering into a contract. We do not use your details for marketing, and we never sell your information.

Who we share it with

We do not sell or rent your personal information to anyone. We do rely on a small number of trusted service providers to run the website and our email, who process information on our behalf:

• Web3Forms — handles submissions from our contact form and delivers them to our inbox.
• 123 Reg — our website hosting and email provider.

These providers only process information as needed to provide their service to us. We may also disclose information if required to do so by law.

How long we keep it

We keep enquiry and project correspondence only for as long as we need it — to deal with your enquiry, fulfil any work, and meet our legal and business record-keeping obligations. Enquiries that do not lead to work are deleted after 12 months. After that, it is securely deleted.

Cookies

This website does not use advertising or tracking cookies, and it does not collect analytics about your visit. Because of this, you will not see a cookie consent banner — there is nothing non-essential to consent to.

Your rights

Under UK data protection law you have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct information that is wrong or incomplete
• Ask us to delete your information, where there is no reason for us to keep it
• Object to, or ask us to restrict, how we use your information

To exercise any of these rights, just contact us at office@gwvbrickwork.co.uk. There is no charge, and we will respond within the timeframe required by law.

Complaints

If you have a concern about how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page, with the “last updated” date revised accordingly.